Terms & Conditions
Payment - Terms & Conditions
Deposit payment for courses can be made by credit or debit card over the phone by secure Barclaycard (3% card fee applies) or online in our shop (Paypal - fees apply) or cheque or Bank Transfer (no fee)
FINAL PAYMENT FOR YOUR COURSE: This must be paid no later than 14 days before the course date. The course tutor will contact you with final payment details, with full course information and directions to the venue once your final payment has been received.
Course Manual's - emailed to you (Natural Therapy Studio courses only, please check) You may need the new version 9 adobe reader & office word or compatible version of software (It is a free adobe software)
Once you have made you deposit payment, your course manual will be emailed to you to print off. (Manual's can be posted to you at a cost of £7 each course) Please bring manual to your training day. (Natural Therapy Studio courses only)
Refund policy & Cancelling a course will incur the following fees:
Cancelation of a course (if you cancel your course)
If the required numbers of students are not met your course will be rescheduled. If the course can not run due to minimum numbers of students not being met. (Please see below)
A minimum of 2 students are required to run a course. Some of our courses require a minimum of 3-4 students. (Please check the course details) This is so you have a practice partner to work with on the day and to cover venue costs. We will reschedule and move you to the next available course date, in the event the course does not run due to numbers. (Some areas offer Private lessons if you can bring a model. Please check with us and we can arrange this for you)
In the unlikely event your course is cancelled last minute by the tutor due to unforeseen circumstances you will be offered alternative dates or venue. If you cannot attend this date your tutor or training school will refund the course fee if this has been paid.
Course payment - In the event of a genuine reason for cancelation (proof of which may be required) a request for transfer to a later course will be considered at our discretion. Courses transferred will incur an admin fee of £15, otherwise the above charges will apply.
All course deposits are strictly non refundable for Courses Conducted by: Gladden Therapy Training College, Holistic Therapies Training, Alexandria Connections, KLAS, ARC Training, Academy of Advanced Beauty, Zen Tranquility Holistic Beauty Training any courses not a Natural Theray Studio course & Reiki Courses (We take no responsibility for these courses; we are only the booking agent)
Insurance Cover
It is your responsibility to check with your current insurance company that you can get insurance cover after passing the course and that they will accept our course for insurance. Please check with your in insurance company before booking. If you do not have insurance, we will provide details of insurer's who will cover you in your manual. (This is not needed to do the course) But student insurance is recommended to be taken out for your practical training day and for your practice on models after your course. - http://insurance-therapists.co.uk/studentCover.php or you can use your own student insurance company?
Insurance Companies you can use
Westminster Indemnity - http://westminster-indemnity.co.uk/?Introducer=1420 obtain a quote or call FREE on 0800 53 53 666 or 01305 839 939 speak to Chris - Quoting "Natural Therapy Studio" for the best rates
or Guild of Professional Beauty Therapists (only £85 with discount code - 10316) https://www.beautyguild.com/membership.asp?m=s1&pcode=10316
and many more...
Practical Day Training (Intensive One-Day courses)
We offer intensive courses (we recommend you read your course training manual emailed to you before the course). All NTS courses have Pre Course Questions to be completed. You need to be in good health and ready to study on your training day.
Any Medical condition must be declared before booking a course, that could affect your training
Please inform you tutor if you have any medical conditions - before the course training day.
Do not drink alcohol 48 hours before course as you will be dehydrated.
A model required (unless otherwise arranged)
You need to have a model on stand-by for each course (For Eyelash Ext & Tinting courses you will always need a model)
We require x2 student to run a course.
We can run as a slightly shorter day in some areas as a private lesson if you can bring a model (some areas have an extra cost for 1-2-1 lessons)
Certificates are only given once students have demonstrated that they have absorbed the information presented during the day and after applying a satisfactory treatment observed by the tutor. (Final exam and assessment)
To ensure that we carry out good practice, should the tutor feel that you would benefit from further training, your certification will be held back and you will offered the opportunity to come back for another assessment. Students who do not reach the required standard on the training day will be asked to go away and do some case studies and return for another final assessment. (You will need to pay the tutor for an extra hour of their time) Or you will be required to pay and do the full course again?
There is a list on each course of what you need to bring with you to the course training day. Under heading Do I need to bring anything? Please make sure you bring these with you?
Private lessons - A model will be required to bring with you to work on. The class will be only half a days training. You will give a full treatment on the practical training day (but not receive one)
Traveling to your course venue
If is your responsibility to have checked and looked up directions to find your venue.
Arriving at your course on time
If you arrive at your course more than 15mins later the tutor may refuse to let you join the class. The class may have already started and unfair on the other students. Please allow plenty of time to arrive at your course. We suggest arriving 15 mins before your course is due to start.
If you are over 30 mins later for your practical training class. The tutor may have other appointments and can no longer run the class for you. You will have to pay the final balance for the course again and re-book another date.