Terms & Conditions
Payment - Terms & Conditions
Deposit payment for courses can be made by credit or debit card online (Paypal - fees apply), cheque or postal order and Bank Transfer.
FINAL PAYMENT FOR YOUR COURSE: This must be paid no later than 14 days before the course date.
The course tutor will contact you with final payment details, full course information and directions to the venue once your final payment has been received.
Course Manual's - emailed to you (Natural Therapy Studio courses only, please check) You may need the new version 9 adobe reader
Once you have made you deposit payment, your course manual will be emailed to you to print off. (Manual's can be posted to you at a cost of £7 each course) Please bring manual to your training day.
Cancelling a course will incur the following fees:
Cancelation of a course (if you cancel your course)
If the required numbers of students are not met your course will be rescheduled. This is not a cancellation of the course. The course would not have run due to minimum numbers of students not being met. (Please see below)
A minimum of 2 students are required to run a course. Some of our courses require a minimum of 3-4 students. (Please check the course details) This is so you have a practice partner to work with on the day and venue costs. We will move you to the next available course date, in the event the course does not run due to minimum number of student's not met. We specialise in small classes to ensure one-to-one tuition.
In the unlikely event the course date you have chosen is cancelled by the tutor due to unforeseen circumstances you will be offered alternative dates or venue. If you cannot attend this date your tutor or training school will refund the course fee if this has been paid.
All deposits are strictly non refundable and non transferable for Natural Therapy Studio Massage Diploma Courses. In the event of a genuine reason for cancelation (proof of which may be required) a request for transfer to a later course will be considered at our discretion. Courses transferred will incur an admin fee of £25, otherwise the above charges will apply.
All deposits are strictly non refundable for Courses Conducted by: Guru Holistic Therapy, Gladden Therapy Training College, Alternative Training Solutions, Caledonian Therapy Academy, Alexandria Connections, River Retreats (School of Holistic and Beauty Therapies) & Reiki Courses (We take no responsibility for these courses; we are only the booking agent)
Insurance Cover
It is your responsibility to check that your insurance company will cover these courses before booking. If you do not have insurance, we can provide details of insurer's who will cover you.
Towergate SMG Professional Risks
Balens Insurance
Guild of Professional Beauty Therapists (only £85 with discount code - 10316) https://www.beautyguild.com/membership.asp?m=s1&pcode=10316
and many more
No refund can be given once course has been booked.
Practical Day Training (Intensive One-Day courses)
We offer intensive one-day courses (we recommend you read your course training manual emailed to you before the course). Some courses have Pre Course Questionnaire's to be completed. You need to be in good health and ready to study on your training day.
Please inform you tutor if you have any medical conditions - before the course.
Do not drink alcohol 48 hours before course as you will be dehydrated.
Certificates are only given once students have demonstrated that they have absorbed the information presented during the day and after applying a satisfactory treatment observed by the tutor. (Final exam and assessment)
To ensure that we carry out good practice, should the tutor feel that you would benefit from further training, your certification will be held back and you will offered the opportunity to attend the next available course, which you will be required to pay again in full.
For Natural Therapy Studio courses *New students to massage* (Who have no A&P or full qualification in Massage) May also be given to qualified therapist as a recap.
Complete beginners to massage are required to complete a self check exercise on A&P & Health & Safety on the days training. All the information is in the manual emailed before the course.
Arriving at your course on time
If you arrive at your course more than 30mins later the tutor may refuse to let you join the class. The class may have already started and unfair on the other students. You will loss your booking and have to wait till the next course date and pay in full again.
Please allow plenty of time to arrive at your course. We suggest arriving 15mins before your course is due to start.